How Do I Update My Profile and Account Information?

Update Your Details

1. Click your avatar in the top-right corner and select Settings.
2. Under Profile, update your name, email address, business details, or primary industry.
3. Click Save Changes.

Do I need to re-verify my email if I change it?

Yes — a verification link is sent to the new address, and the change takes effect once you confirm it.

How Do I Reset My Password?

For when you're logged out and can't remember your password.

Reset Your Password

1. From the login screen, click Forgot Password.
2. Enter the email address on your account.
3. Check your inbox for a password reset link.
4. Follow the link to set a new password.

How Do I Change My Password?

For when you're logged in and know your current password.

Change Your Password

1. Go to Settings → Account → Password.
2. Enter your current password.
3. Enter and confirm your new password.
4. Click Save.

What Are My Email Notification Preferences?

Manage Notifications

1. Go to Settings → Notifications.
2. Choose which emails you'd like to receive — generation complete, billing, product updates, or marketing.
3. Click Save.

I Can't Log In to My Account — What Should I Do?

Try These First

• Double-check your email address and password for typos.
• Use Forgot Password to reset your password if needed.
• Clear your browser cache or try an incognito window.
• Confirm you're using the email address you originally signed up with (including Google sign-in, if applicable).

If none of these work, contact support with the email address associated with your account.

How Do I Delete My Stocktree Account?

Before You Delete

Cancel any active subscription first — see How Do I Cancel My Subscription?

Delete Your Account

1. Go to Settings → Account → Delete Account.
2. Confirm your identity by re-entering your password.
3. Confirm deletion.