Billing And Payment

Supported Payment Methods

  • Major credit and debit cards.
  • Additional regional payment methods may be available depending on your country — shown at checkout.


How Do I Update My Payment Method?

Update Payment Method

  1. Go to Settings → Billing → Payment Methods.
  2. Click Add Payment Method, or select an existing card and click Edit.
  3. Enter your card or payment details.
  4. Click Save.

IMAGE PLACEHOLDER — Payment method form with card entry fields.


Why Was My Payment Declined?

Common Causes

  • Insufficient funds or a card spending limit reached.
  • Your bank's fraud-prevention system blocking an unfamiliar charge.
  • An expired card or outdated billing details.
  • A currency or region mismatch.

How to Fix It

  • Double-check your card details for typos.
  • Contact your bank to confirm the charge isn't being blocked.
  • Try an alternative payment method.


How Do I Update My Billing Information?

Update Billing Info

Go to Settings → Billing → Billing Information.

  1. Update your billing name, address, or tax details.
  2. Click Save — this appears on future invoices.


Where Can I Find My Invoices?

Find an Invoice

  1. Go to Settings → Billing → Invoices.
  2. Each invoice shows the date, plan purchased, and amount charged.
  3. Click any invoice to download a PDF copy.

IMAGE PLACEHOLDER — Invoices list with date, plan, amount, and a download icon per row.


Can I Get a Refund If I'm Not Satisfied?

  • New subscriptions are eligible for a refund within the first 7 days if you haven't used a significant portion of your credits.
  • To request a refund, contact support from Settings → Help.